Southwest Airlines Case Analysis

Case Analysis souwest Airlines EXECUTIVE SUMMARY souwest entered the complicated air duct industry in D each(prenominal)as, Texas in 1971 and ever since has been exceeding everyones expectations with unprecedented strategies. Southwest focuses on guest satisfaction: encounter the customer where they fatality to go, with mazed in fargons and digest fun doing it. Their low cost strategies have been accomplished by reducing a crowing majority of the input costs that some large airline carriers take in causing those large airlines to charge intemperately for f atomic number 18s. Southwests customers lie with that they wont be given the aforesaid(prenominal) costly luxuries that other airliners carry just they dont seem to mind much ground on Southwests continued year later profitable year. In addition, Southwest has received multiple awards in outstanding customer service compared to all other airliners. beau monde Vision/ delegating ·The long-term vision for S outhwest is clear. We unavoidableness to see to it the safest, most reliable, most efficient airline in the world. We want to be the stovepipe place to work; we want to turn Customers the best flight schedule with the most flights to the places they want to drop; we want to deliver the best Customer experience; and we know we must(prenominal) earn excellent financial returns for our employees and our shareholders.

Finally, we must fall upon all this while staying true to our low-fare, low-cost Brand that we do famous. ·The charge of Southwest Airlines is dedication to the highest quality of Customer overha ul delivered with a sense of warmth, friendl! iness, individual pride, and Company Spirit. Company Goals ·Maintaining the original polish within the company and keeping costs downstairs manoeuver as the economy suffers. Company Policies/Values ·To Our Employees We are assort to provide our Employees a stable work environment with worthy opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees apply be...If you want to get a full essay, order it on our website: BestEssayCheap.com

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